Scott KLEIN

About Scott KLEIN

Scott W. Klein is an international business executive within Teleperformance, where he serves as Chief Executive Officer of Specialized Services. In this role, he oversees a portfolio of higher-value service lines that sit alongside the group’s core customer care activities, with direct responsibility for operational execution, growth, and the integration of specialized expertise across the organization. Teleperformance formally highlighted this governance structure in early 2024 and subsequently confirmed Scott Klein in the role as part of its executive leadership team. His public career background shows deep experience in outsourced services and communication solutions. Before Teleperformance, Scott W. Klein was appointed President and Chief Executive Officer of Language Line Services, a well-known provider of interpretation and language services. That background placed him at the intersection of specialized service delivery, commercial leadership, and operational discipline in a highly demanding environment. At Teleperformance, Scott Klein has been part of the group’s broader transformation toward a simpler, more accountable, and more value-driven organization. Across Teleperformance’s published governance materials, he has been identified first as President of Specialized Services and later as CEO of Specialized Services, reflecting a leadership remit that includes specialized activities such as interpretation, visa and consular services, collections, and other expert service lines. His position reflects recognized expertise in running complex, international, and sensitive businesses where service quality, compliance, technology, and economic performance must be carefully balanced. Within Teleperformance’s governance framework, Scott Klein contributes to the execution of a leaner leadership model designed to support accountability, innovation, and long-term growth.