Miranda COLLARD

About Miranda COLLARD

Miranda Collard holds a senior leadership position at Teleperformance as Global Chief Client Officer and a member of the company’s Executive Committee. She is widely recognized as one of the group’s long-standing executives in the customer experience and contact center industry. Her career has been closely tied to Teleperformance for more than three decades, beginning in the early 1990s when the company was expanding its first U.S. operations. Over time, she moved through a succession of operational, commercial, and client-facing leadership roles, ultimately reaching one of the group’s most strategic positions. Throughout her career, Collard has taken on responsibilities across operational delivery, business development, and strategic account management. She later assumed global client leadership, where her remit includes overseeing major international client relationships, aligning service offerings with sector-specific needs, and supporting the evolution of customer engagement models worldwide. Her experience spans large-scale operations, global account leadership, and the management of complex transformation programs in a fast-changing services environment. A notable aspect of her leadership profile is her role as founder and chair of TP Women, an internal Teleperformance initiative focused on advancing women’s leadership, diversity, and inclusion. This reflects a broader professional stance that combines commercial performance with people-centered leadership and corporate responsibility. She has also publicly represented the company’s efforts to build a more inclusive workplace culture. Her work supports Teleperformance’s broader strategy as a global leader in digitally integrated business services. In practice, this means strengthening relationships with key clients, helping shape the company’s value proposition in digital customer experience, and contributing to the group’s transformation agenda. Her long tenure, deep operational knowledge, and ability to connect client strategy with execution make her a significant executive figure within Teleperformance.