Ingrid Johnson

About Ingrid Johnson

Ingrid Johnson is an experienced international executive and currently serves as an independent director of Teleperformance SE, where she is also a member of the Audit, Risks and Compliance Committee. She was appointed by co-option on February 26, 2026, with her mandate subject to ratification at the 2026 Annual General Meeting. At Teleperformance, she brings recognized expertise in governance, financial discipline, operational transformation, and the management of large, regulated, and complex organizations. By training, Ingrid Johnson is a chartered accountant and a graduate of Harvard Business School’s Advanced Management Program. Her career spans more than three decades across banking, insurance, and financial services, with leadership responsibilities in Sub-Saharan Africa, the UK, North America, and Asia. This global exposure is a central feature of her profile, especially in organizations that must manage cross-border growth, post-merger integration, and large-scale cultural change. Before joining Teleperformance’s board, she held senior leadership roles at Sun Life, including President of Sun Life Asia and Vice President, Strategic Partnerships. In those positions, she led transformation initiatives across multiple markets and helped strengthen both commercial and operational performance. Teleperformance’s governance disclosures highlight that, under her leadership, insurance sales increased by 50%, Hong Kong results quadrupled, and a regional value-creation office was established to accelerate transformation. Her background reflects a consistent ability to drive sustainable performance while building the governance, risk oversight, and leadership culture needed in highly regulated industries. Her experience on audit and risk committees, combined with her understanding of capital markets and institutional finance, makes her a strong fit for a global services group such as Teleperformance. Her appointment also supports the company’s broader objective of reinforcing board independence, risk supervision, and strategic oversight at a pivotal stage of its development.