Serge Magdeleine

About Serge Magdeleine

Serge Magdeleine is a French banking executive best known today as Chief Executive Officer of LCL and a member of Crédit Agricole S.A.’s Executive Committee. Since January 2024, he has been leading one of France’s major urban retail banking brands within the Crédit Agricole group. His career reflects a strong specialization in digital transformation, multichannel banking distribution, and the management of large-scale financial organizations. He holds a degree from École nationale des Ponts et Chaussées and an MBA from the Collège des Ingénieurs. He began his career in consulting at Mercer Oliver Wyman from 1996 to 1999, then co-founded and served as chairman of Empruntis.com from 1999 to 2001. He joined Crédit Agricole S.A. in 2001 as Head of Online Banking and later took on responsibilities in multimedia marketing. In 2006, he moved to the Paris and Île-de-France Regional Bank as Head of Distribution and Multichannel, building deep expertise in customer journeys, digital channels, and retail banking transformation. In 2007, he became Head of Corporate and International Affairs at the Centre-Est Regional Bank, and in 2010 he was appointed Deputy Chief Executive Officer of the Alpes Provence Regional Bank. These roles strengthened his understanding of regional banking, business financing, and cooperative governance. In 2015, he was named Head of Group Digital Pathways, and in 2016 became Chief Executive Officer of CA Technologies et Services. In 2019, he was appointed Head of Digital and IT Transformation at Crédit Agricole Group, with oversight of the Group Information Systems Division and CA Group Infrastructure Platform, while continuing to lead CA Technologies et Services. In 2020, he was appointed Chief Executive Officer of the Alpes Provence Regional Bank before moving to LCL in 2024. His profile combines entrepreneurial experience, technology leadership, retail banking expertise, and the ability to drive large-scale organizational and digital change across a major banking group.