Daniel Julien

About Daniel Julien

Daniel Julien is one of the most prominent French listed-company executives, best known as the founder of Teleperformance, which he launched in 1978 at the age of 25 after studying economics at Paris-Nanterre University. He started with a small Paris office and just ten telephone lines, then built the business into a global leader in digitally integrated business services and customer experience management. Teleperformance states that the company became the leader in France by 1985, in Europe by 1995, and eventually a worldwide leader. Within Teleperformance, Julien has held the top executive and governance roles for many years. The company says he was appointed Chairman and Chief Executive Officer in October 2017, and later steered the group through a period of rapid expansion, targeted acquisitions, and major integration work, including the acquisition of Majorel. In February 2024, the board approved a co-CEO governance model with Bhupender Singh and signaled a move toward separating the Chairman and CEO roles from January 1, 2026. The most recent Teleperformance filings indicate that Julien stepped down from executive duties in March 2026 and became Special Advisor to the CEO, with Jorge Amar taking over as Chief Executive Officer. Julien’s management style is associated with long-term value creation through international expansion, targeted acquisitions, digital transformation, and operational efficiency. Under his leadership, Teleperformance expanded its global footprint across Europe, the Americas, and Asia, and was added to the CAC 40 in 2020, marking a major milestone in its market standing. He has also been a public advocate of using artificial intelligence to enhance, rather than replace, human interaction in customer services, reinforcing the group’s transition toward a more technology-enabled operating model. His career reflects deep expertise in BPO, customer experience, large-scale international operations, and governance of listed companies.