Paymentus Holdings, Inc.: directors' dealings · United States · SEC (Form 4)

About Paymentus Holdings, Inc.

Paymentus Holdings, Inc. is a US-listed technology company trading on the NYSE under the ticker PAY and headquartered in the United States, specifically in Charlotte, North Carolina. Founded in 2004 by Dushyant Sharma, the company was built to address a persistent pain point in consumer finance and enterprise operations: outdated, fragmented bill payment workflows that were costly to run and cumbersome for end users. Over time, Paymentus has evolved from a bill-pay specialist into a broader cloud-based payments and customer engagement platform focused on simplifying recurring and one-time payments across multiple channels. At the core of the business is Paymentus’ Intelligent Payment Platform, which combines electronic bill presentment, omnichannel payment processing, self-service capabilities, customer communications, and workflow automation. Its proprietary Instant Payment Network (IPN) connects billers, banks, financial institutions, brands, and consumers, enabling a wide range of payment methods and interaction models. The platform supports card payments, ACH/eCheck, digital wallets, and cash-based payment options through retail networks, while also offering tools that help clients reduce cost to serve and improve customer experience. From a competitive standpoint, Paymentus occupies a specialized but attractive niche within bill payment and EBPP (electronic bill presentment and payment). Its differentiation lies in its focus on customer experience, real-time or near-real-time payment orchestration, and deep vertical integration rather than in broad, generalized merchant acquiring. That positioning makes it a relevant technology partner for utilities, telecom providers, healthcare organizations, insurers, property managers, public-sector entities, tax authorities, higher education institutions, and banks/fintechs. The company’s reach is primarily in North America, where it serves thousands of billers and financial institutions. Key product families include solutions for utilities, banking and fintech, healthcare billing, property management, government, and business-to-business payment workflows. Paymentus also emphasizes branded consumer tools such as BillWallet and other digital self-service experiences designed to increase payment convenience and loyalty. Recent company updates have reinforced the growth narrative: full-year 2024 results highlighted strong year-over-year revenue expansion, and early 2026 disclosures pointed to continued transaction growth and the rollout of AI-native capabilities aimed at enhancing “service commerce.” For investors, Paymentus stands out as a secular-growth payments software name with exposure to digitization of bill presentment and bill payment in the United States. Its NYSE listing, founding history, and expanding product suite make it a credible platform story in enterprise fintech, with growth tied to client acquisition, transaction volume, and the ongoing modernization of recurring payment infrastructure.