PagerDuty, Inc.: directors' dealings · United States · SEC (Form 4)

About PagerDuty, Inc.

PagerDuty, Inc. (ticker: PD) is a U.S.-listed technology company trading on the NYSE (United States). It is a specialized digital operations management software provider built to help organizations detect, triage, orchestrate, and resolve critical incidents across IT systems, applications, and customer-facing digital services. Founded in 2009, PagerDuty was created around the growing need for always-on digital operations, a requirement that has only become more important as enterprises adopt multi-cloud architectures, run more software-intensive businesses, and increasingly deploy AI. The company is headquartered in San Francisco, California, and it operates internationally with offices and presence in major hubs including Toronto, Atlanta, London, Lisbon, Tokyo, Sydney, and Santiago. ([pagerduty.com](https://www.pagerduty.com/company?utm_source=openai)) PagerDuty’s core commercial offering is the PagerDuty Operations Cloud, a platform that combines incident management, AIOps, automation, customer service operations, and a generative AI assistant. The company primarily serves engineering, IT operations, security, and customer service teams. Its competitive position is based on mission-critical workflow reliability, fast incident response, and deep integration with the broader cloud and DevOps ecosystem already used by enterprise customers. In its recent filings, PagerDuty describes a global customer base spanning startups through Fortune 100 companies, with enterprise accounts representing a substantial share of revenue. ([sec.gov](https://www.sec.gov/Archives/edgar/data/0001568100/000156810025000023/pd-20250131.htm?utm_source=openai)) A key strategic theme is product innovation in AI and automation. During 2025 and 2026, PagerDuty highlighted new agentic capabilities and AI agents designed to assist human responders in detecting, prioritizing, and resolving incidents more efficiently. Management frames this shift as a way to improve productivity, operational resilience, and workflow standardization while helping customers move beyond reactive firefighting. ([investor.pagerduty.com](https://investor.pagerduty.com/news/news-details/2025/PagerDuty-Launches-Industrys-First-End-to-End-AI-Agent-Suite-Slashing-Incident-Response-Times-and-Empowering-Teams-to-Innovate/default.aspx?utm_source=openai)) Geographically, PagerDuty generates revenue across multiple regions and has a global operating footprint aligned with its international customer and partner base, including AWS. In 2025, the company renewed its strategic collaboration agreement with AWS to further support automation and operational resilience for their shared customer ecosystem. ([investor.pagerduty.com](https://investor.pagerduty.com/news/news-details/2025/PagerDuty-Renews-Strategic-Collaboration-Agreement-SCA-with-AWS-to-Help-Organizations-Become-More-Automated-Operationally-Resilient/default.aspx?utm_source=openai)) Recent highlights include continued customer growth, ongoing expansion of the AI-led product suite, and packaging/pricing changes aimed at supporting more durable growth. PagerDuty also reported ARR progression in recent quarterly updates and continued to position itself as a platform for resilient, always-on digital experiences. For French-speaking investors, PagerDuty therefore remains a software subscription story with a mission-critical use case, enterprise exposure, and a clear secular theme tied to automation and AI. ([investor.pagerduty.com](https://investor.pagerduty.com/news/news-details/2025/PagerDuty-Announces-First-Quarter-Fiscal-2026-Financial-Results/default.aspx?utm_source=openai))